At Music City Health Center, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal information you provide voluntarily, such as name, email, phone number, and other contact details.Health-related information submitted through contact forms or appointment requests.Information collected automatically through cookies and tracking technologies for website analytics and performance improvements. Mobile phone numbers for SMS communication (if you opt in).

2. How We Use Your Information

We use your information for the following purposes:

To provide services you request (appointments, consultations, follow-ups)To respond to inquiries and communicate with youTo send service-related messages, appointment reminders, and health information (if opted in)To improve the functionality and user experience of our websiteTo comply with legal obligations

3. Text Messaging and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services that facilitate our communications. You may opt out of SMS communication at any time by replying “STOP.”

4. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and gather usage analytics. These tools do not collect personally identifiable information and are only used to improve our digital services.

5. How We Protect Your Information

We use reasonable and appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

6. How We Handle Your Information

We do not sell or rent your personal information to any parties. We may disclose limited information to subcontractors or service providers strictly for support-related services such as customer service or technical support.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7. Your Privacy Choices

You may: Request access to or correction of your personal informationWithdraw consent for marketing communicationsDisable cookies through your browser settings

8. Changes to This Policy

We may update this Privacy Policy periodically. When changes are made, the revised version will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
Music City Health Center
Phone: (615) 265-8111
Email: [email protected]